Waiver & Code of Conduct
Two quick things before you climb: sign the waiver, and have a read of how we roll. It keeps everyone safe, welcome and having a good time.
Complete your waiverThe waiver
Before anyone can climb at The Hold, they need to have signed our waiver. Do it online now and skip the paperwork on your first visit.
It only takes a couple of minutes and it's mandatory for every climber. Complete it before you arrive to breeze through check-in.
Sign waiverBouldering has inherent risks. The waiver is a legal document hosted securely - this page just links you to it. On your first visit you'll also do a quick in-gym safety induction and sign the induction form.
Code of Conduct
We're building more than walls - we're building a community, and we want everyone to feel safe, welcome and respected. Here's how we look after each other and the space.
Respect People
- Climbing is for everyone - all ages, abilities, gender identities, orientations and backgrounds welcome.
- We're one big family - look out for each other.
- If someone takes a fall, check in on them.
- See something unsafe or concerning? Let us know.
Respect the Space
- Keep the mats clear of bags, bottles and people - they're landing zones.
- No gymnastics, wrestling or running on the mats.
- Climbing shoes only on the walls - no street shoes, socks or bare feet (and not in the bathrooms).
- Bin your rubbish, return brushes and gear, go easy on the chalk.
- Sharing is caring - be aware of others waiting for a route.
Climb Safe
- Mind the fall zone - never walk, sit or stand under a climber.
- Be aware of your surroundings and others around you.
- Bouldering only - walls 3-4m over deep padded floors.
- 2 free auto-belays if you'd like to go higher - we'll show you how.
Zero tolerance, full stop
The Hold is all-inclusive - all backgrounds, ages, abilities, genders, orientations and ethnicities. We have zero tolerance for harassment, discrimination or aggressive behaviour. If something's not right, tell any staff member - we'll handle it discreetly.
A few house rules
On the wall
- Share the wall and take turns when it's busy.
- Ask before offering someone beta (tips).
- First climber on a route has priority.
- Brush holds and keep chalk to a minimum.
Around the gym
- Chalk balls and liquid chalk are all good - keep it tidy.
- Dogs welcome on a leash, off the mats, supervised.
- Cubbies are there for your bags - keep the mats clear.
- Hours: Mon-Fri 7am-9pm, Sat-Sun 9am-9pm.