At The Hold, we’re building more than walls — we’re building a community and we want everyone to feel safe, welcome, and respected.

Respect People

• Climbing is for everyone, let’s celebrate and encourage all those who love climbing! Kindness and respect are a key component of a climbing community, no matter someone’s age, ability, gender, sexual orientation, ethnicity, or background.

• We’re all one big family here at The Hold so make sure to Look out for each other. If someone takes a fall, check in. If you see something unsafe or concerning, let us know.

Respect the Space

• Let’s work as a team to keep it clean. Put rubbish in bins, return brushes and gear, and avoid leaving chalk explosions behind!

• Clear the mats. The mats are there to cushion a climbers fall. The last thing you want is to be sitting underneath a climber or land on someone sitting under you while you climb! So lets keep chalk bags, climbing shoes, and more importantly yourselves away from these safety areas!

• No gymnastics or wrestling. As much as we like movement and shows of physical strength, our mats are for safe landings, not flips or play fighting, so please make sure that both big and little children stick to climbing when on the mats!

• Sharing is caring! Let’s be aware of others waiting to try out the routes and give everyone space to climb!

Zero Tolerance

The climbing community is a fun, encouraging, kind and open space. As such, harassment, discrimination, or aggressive behaviour will be asked to be left outside our doors as it just doesn’t belong at The Hold.