First Timers

First time bouldering? Let’s get started.

Hate wasting time filling out forms? Same here.

Skip the admin and complete your waiver online before you arrive. It speeds up check-in so you can get climbing sooner. Click here

Why choose indoor climbing?

It’s more than a sport — it’s a lifestyle that elevates your mind, body, and sense of community.

Here’s what climbing at The Hold brings you:

A new level of strength and fitness

Mental clarity, problem solving and focus

A welcoming community that’s got your back

Confidence boosts with every climb

A taste of adventure, indoors

Keen to improve? Join a clinic or workshop

Under 18?

Easy — just make sure a parent or guardian signs your waiver.

6-12yrs must be supervised by an adult at all times (guardians not climbing will not need to pay for entry).

13-16 must be supervised by an adult or completed the Hold Academy accreditation.

16-18 can climb without supervision, with guardians approval and sign-off, along with safety training.

We’re stoked to have you here. Happy climbing — you’re going to love it.

First Timers FAQ’s

  • 7AM-9PM Monday-Sunday. Open for most public holidays

  • Absolutely! We welcome and encourage climbers of all experience and fitness levels.

  • Bouldering is one of the safest forms of climbing. There are no ropes or harnesses—just low walls (usually 3–4 metres high) and thick, padded flooring designed to absorb falls. Most falls are controlled and from low heights.

    We’ll show you how to land safely when you visit, and our staff are always on hand to help.

  • Here’s your simple checklist:

    Waiver: Mandatory for everyone — save time and fill it out online.

    What to wear: Think gym gear — breathable and comfy.

    Footwear: Must hire (bring socks), or have own climbing shoes.

    Gym access: Bring a towel if you’re using the training area or shower facilties

  • No booking needed — just walk in!

    If you’re bringing a group larger than 10, shoot us an email so we can book you in and prepare.

  • No problem at all. Our community is super welcoming and you’ll never struggle to find someone to climb with.

  • Kids can start at 6+.

    No upper age limit — everyone’s welcome at The Hold.

  • Chalk balls in chalk bags, and liquid chalk are all good.

    All we ask: keep it tidy and avoid excess spillage.

  • Nope!

    Just come on in — our team will show you how to belay, run through safety, and help you get comfortable in both climbing and bouldering zones.

    Groups over 10 people need to book via email.

  • Yes — we’ve got:

    Harnesses in multiple sizes

    Climbing shoes

    Chalk bags

    Just bring socks if you’re hiring shoes.

  • Gift cards are available online or in-gym — perfect for birthdays, holidays, or treating a future climber.

    Choose your amount, personalise the message, and send instantly.

    Click here to purchase one today

  • Bike racks are available on site.

    We have dedicated parking spots; however these may be limited during peak hours. There is abundant on-street parking on Hattam St.

  • Feel free to browse our membership options here

    There will be casual entry, multi-visit passes, and recurring memberships.

  • Yes we do. Please view here. These can be obtained in-store

  • Do memberships include extras (guest passes, gear hire, classes)?

    Memberships include:

    - Reduced pricing on all hire equipment (10%)

    - Free access pass for one additional person (once per month)

  • Absolutely. Not a problem. We can freeze memberships for up to 3 months. Just ask our staff

  • There are cubbies to store bags and shoes but no lockable options. We suggest leaving valuables at home or keep your bag close to where you are climbing (but off the mats at all times).

  • The difficulty of each route is indicated by the colour of tag on the starting holds. In order of ascending difficulty, these colours are:

    Yellow (easiest; V0/V1)

    Green

    Blue

    Red

    Black (V8/9)

    Additionally, we have a “joker” colour (Orange) to indicate a mystery difficulty.

  • Once per week or fortnight depending on our team A section of the climbing gym receives a new setting

  • We have hangboards, a Moonboard (2024 edition), and weights.

  • Yes, upstairs.

  • All visitors must pay to enter the climbing area. However, all can sit in the reception area for a coffee. We also allow free visits once per month for our members in which they can invite their lucky friends/family to come along.

  • Most of the gym is wheelchair accessible, with the exception of the upstairs training area. There is an accessible toilet & shower and there is a section of our walls equipped with auto-belay systems to support some adaptive needs.

  • We are all inclusive at the Hold and want to create a safe place for all individuals, no matter their background or lifestyle. We expect all climbers in our community to treat everyone with respect and dignity.

  • Yes, with conditions.

    Dogs and young children, including babies, must be supervised at all times, kept off all padded matting, and guardians must attend promptly to any messes or accidents caused.

    Further, dogs must be kept on leash.

    If a dog or child is disruptive (e.g. noise), you may be asked to take them outside, so as to avoid dangerous distractions to climbers on the wall.

  • Yes. Ask a staff member for details.

  • Yes, feel free to browse our store here